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    GrowthMate AI — Privacy Policy

    Effective Date: June 2, 2026

    1. Who We Are

    GrowthMate AI ("we," "us," "our") is a done-for-you automation agency that builds and manages lead-recovery, appointment booking, and review automation systems for local service businesses. Our website is growthmateai.net. This Privacy Policy explains what information we collect, how we collect it, how we use it, and the rights you have over it.

    By using our website or services, you agree to the practices described below. If you do not agree, please do not use our website or services.

    2. Information We Collect

    We collect the following categories of information:

    • Contact information: first name, last name, phone number, email address.
    • Business information: business name, business type, industry, business address, business phone, business hours, average job value.
    • Service setup data: Google Business Profile access, call forwarding details, preferred messaging language, and other onboarding inputs you provide.
    • Communication records: SMS, call, and email exchanges between you and GrowthMate AI.
    • Website usage data: IP address, browser type, pages visited, time on page, and referring URLs.
    • Customer data (for paying clients): names, phone numbers, emails, appointment details, and review responses of your customers, processed on your behalf.

    3. How We Collect Information

    • Directly from you, when you fill out a form, book a call, sign up, or communicate with us.
    • Automatically, through cookies and analytics tools when you browse growthmateai.net.
    • From service providers such as our payment processor (Stripe), SMS/voice infrastructure providers, and CRM tools we use to deliver services.

    4. How We Use Your Information

    We use information to:

    • Provide, operate, and maintain our services.
    • Set up, configure, and run your automation systems.
    • Communicate with you about your account, services, and support requests.
    • Send marketing or product updates (only if you have opted in — you may opt out anytime).
    • Process payments and manage billing.
    • Improve our website, services, and customer experience.
    • Comply with legal obligations and prevent fraud or abuse.

    5. SMS & Text Messaging (A2P 10DLC)

    If you provide your phone number through our website, opt-in form, or onboarding process, you consent to receive SMS messages from GrowthMate AI related to your inquiry, account, or services. Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    A2P 10DLC applies to SMS and MMS messages sent over 10DLC numbers from applications in the United States. We register our messaging through approved providers to maintain carrier compliance.

    6. Cookies & Analytics

    We use cookies and similar technologies to understand how visitors use our website, improve performance, and measure marketing effectiveness. This may include analytics providers such as Google Analytics. You can disable cookies in your browser settings, though some site features may not function correctly without them.

    7. How We Share Information

    We do not sell your personal information. We share information only in these limited cases:

    • Service providers: trusted vendors who help us operate our services — payment processors, CRM platforms, SMS/voice providers, hosting providers, and analytics tools.
    • Legal requirements: when required by law, court order, or government regulation.
    • Business transfers: in the event of a merger, acquisition, or sale of assets.
    • With your consent: any other sharing requires your explicit consent.

    8. Data Security

    We use industry-standard security measures to protect your information, including encrypted data transmission and secure storage. No method of transmission over the internet is 100% secure, but we commit to protecting your data with reasonable safeguards.

    9. Data Retention

    We retain your information for as long as you remain a client and for a reasonable period afterward to comply with legal, tax, and accounting requirements. You may request deletion of your personal data at any time by emailing us at the address below.

    10. Your Rights

    You have the right to:

    • Access the personal information we hold about you.
    • Request correction of inaccurate information.
    • Request deletion of your information.
    • Opt out of marketing communications.
    • Withdraw consent to SMS messaging at any time by replying STOP.

    To exercise any of these rights, email us at support@mail.growthmateai.net.

    11. Children's Privacy

    Our services are not intended for individuals under 18. We do not knowingly collect information from minors. If we discover such information has been collected, we will delete it promptly.

    12. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies before sharing any personal information.

    13. Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with a new Effective Date. Continued use of our services after changes means you accept the updated policy.

    14. Contact Us

    Questions about this Privacy Policy? Contact us:

    GrowthMate AI
    Email: mail.growthmateai.net
    Website: growthmateai.net